> For the complete documentation index, see [llms.txt](https://docs.edgetag.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.edgetag.io/channels/customer.io.md).

# Customer.io

Customer.io integration enables you to send user data and events directly from your server to your Customer.io workspace. This server-side connection allows you to track customer actions, update user profiles, and trigger automated campaigns reliably without depending on the user’s browser. Once configured with your Customer.io credentials, events and user attributes can be sent seamlessly to power personalized messaging and workflows.

### Details

Channel name: [customer.io](http://customer.io)

Server API version: v2

### Event Flow

Our Customer.io integration sends the events from your website to Customer.io via server API;  we do not load the Customer.io browser script.


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