# Onboarding

This integration enables your site to transmit user events and attributes to Customer.io, helping you trigger campaigns and automate messaging. This guide will walk you through the setup process.

### Video Guide

{% embed url="<https://www.loom.com/share/83e0fa8eae2f42b8a5f28abbc9d3d23b>" %}

### Add Channel <a href="#add-channel" id="add-channel"></a>

To add a channel, begin by entering the channel's name. We recommend choosing a name that clearly describes the dataset you are adding. This will assist with debugging if any issues arise.

<figure><img src="https://1474399258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZJWZKbUk0hRISkCIj2p4%2Fuploads%2F97tGqiQGYoCTCD5DU5U6%2Funknown.png?alt=media&#x26;token=37b32108-de3a-41b1-9487-d65ca90da2d7" alt=""><figcaption></figcaption></figure>

### Mandatory Fields

The following fields are mandatory to send events to Customer.io

* Site ID
* API Key

Go to Account settings -> API Credentials

<figure><img src="https://1474399258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZJWZKbUk0hRISkCIj2p4%2Fuploads%2FM5FNwMBz2IuTUEKZM0w7%2Funknown.png?alt=media&#x26;token=8a707f25-205a-467b-9c46-c134065ba233" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1474399258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZJWZKbUk0hRISkCIj2p4%2Fuploads%2FBaMrnI9NoBzlQBNx8lgo%2Funknown.png?alt=media&#x26;token=d7eabc6e-3e53-4092-869e-1d5c22b6f422" alt=""><figcaption></figcaption></figure>

Find the **Site ID** and **API Key**, copy them, and paste them into the **Edgetag dashboard channel configuration**.

<figure><img src="https://1474399258-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZJWZKbUk0hRISkCIj2p4%2Fuploads%2FJjIwEXe18upVrv6lUgN6%2Funknown.png?alt=media&#x26;token=cf1cc4a7-d3ff-41f7-b37e-7b4b75f034aa" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

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```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
