> For the complete documentation index, see [llms.txt](https://docs.edgetag.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.edgetag.io/channels/customer.io/onboarding.md).

# Onboarding

This integration enables your site to transmit user events and attributes to Customer.io, helping you trigger campaigns and automate messaging. This guide will walk you through the setup process.

### Video Guide

{% embed url="<https://www.loom.com/share/83e0fa8eae2f42b8a5f28abbc9d3d23b>" %}

### Add Channel <a href="#add-channel" id="add-channel"></a>

To add a channel, begin by entering the channel's name. We recommend choosing a name that clearly describes the dataset you are adding. This will assist with debugging if any issues arise.

<figure><img src="/files/a6jMhroiW67jZ3BOnsQI" alt=""><figcaption></figcaption></figure>

### Mandatory Fields

The following fields are mandatory to send events to Customer.io

* Site ID
* API Key

Go to Account settings -> API Credentials

<figure><img src="/files/rxsrwSdI9zaMkrVvZDYv" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/QL14nMw9z0X0vuZJWmdY" alt=""><figcaption></figcaption></figure>

Find the **Site ID** and **API Key**, copy them, and paste them into the **Edgetag dashboard channel configuration**.

<figure><img src="/files/jUZz0mROMcJE7Gnt2USJ" alt=""><figcaption></figcaption></figure>


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