# Configuration

Now that the basic onboarding is complete, let's see for which use case we need CRMs

### CRM Config

We need to add **Shopify, BigCommerce, WooCommerce, or Salesforce CRM on EdgeTag** to determine `new_customer` value on the Duel payload.

{% hint style="info" %}
This step can be ignored if `new_customer` is not a desired property for your implementation
{% endhint %}

#### Duel Payload

```
{
  "order": "190315",
  "customer_id": "884e70d0-54b5-436d-93ba-8f01c11ec2fa-1755068111739",
  "new_customer": true,
  "date": "2025-08-19T17:14:35.759Z",
  "total": 20.5,
  "total_gross": 20.5,
  "currency": "USD",
  "email": "onboarding@test.com",
  "promo": [
    "OFF20",
    "BONUS150"
  ],
  "affiliate": ""
}
```

### Profitability Plugin

We need this plugin to send the net amount as the total after deducting promo and shipping costs.

Without this plugin, the `total` and `toal_gross` values will be the same.


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