> For the complete documentation index, see [llms.txt](https://docs.edgetag.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.edgetag.io/crm-connections/bigcommerce/onboarding.md).

# Onboarding

Connecting BigCommerce CRM is straightforward; we need your store name and access token, and we'll handle the rest. After you obtain all the information required for the form, paste it into the form and click Save & Deploy.

<figure><img src="/files/8onNACFHjJUmD6YtTQuN" alt=""><figcaption></figcaption></figure>

### Store Hash

You can get Store Hash from the URL of your BigCommerce website.\
\
If your BigCommerce website URL is: <https://store-cx3if5k23y.mybigcommerce.com/>, your Store Hash is `cx3if5k23y`.

### Access Token

To obtain an access token, go to your BigCommerce admin, select Settings, then API, and click on Store-level API accounts.

{% hint style="warning" %}
A maximum of 50 store-level accounts can be created per store.
{% endhint %}

<figure><img src="/files/wTFGNwoz5Sk9ud7PkRqQ" alt=""><figcaption></figcaption></figure>

Click on Create API Account.

<figure><img src="/files/W9s3b8Na1IAU8o3KHWlu" alt=""><figcaption></figcaption></figure>

Under the Token type drop-down menu, select **V2/V3 API token**.

<figure><img src="/files/SfJnJQbn9aV3vxBPqEEJ" alt=""><figcaption></figcaption></figure>

Please provide a name for the account. For example: EdgeTag.

<figure><img src="/files/VfNkwYZVPPl8R9uywbzy" alt=""><figcaption></figcaption></figure>

Next, locate the various OAuth scopes and select the read-only option in the Orders section. Once you have made your changes, click on Save.

<figure><img src="/files/iS5KbJtN6xZCzQSnuhtc" alt=""><figcaption></figcaption></figure>

A successful save will open a pop-up window showing the API credentials. Copy the Access Token to your clipboard and paste it into the Access Token field.

<figure><img src="/files/C8taFd1MezoE6zPbDQ4Q" alt=""><figcaption></figcaption></figure>


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