> For the complete documentation index, see [llms.txt](https://docs.edgetag.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.edgetag.io/crm-connections/shopify.md). # Shopify A CRM connection is crucial for maintaining the quality and delivery of signals. It serves two main purposes:\ \ 1\. **Customer Activity Tracking**: We analyze past orders to determine whether a customer is a first-time buyer or a repeat customer.\ \ 2\. **Backup Mechanism**: In case of a failure in the browser, we can directly retrieve purchase data from Shopify, allowing us to link attribution to EdgeTag data effectively. {% hint style="warning" %} For the NC/RC feature to work, this step is necessary. {% endhint %} ### How does it work? We check for orders every 15 minutes. When you first add a channel, we will review the last 15 minutes for any orders. After the first successful synchronization, we will store the timestamp of the last synced order in the database. \ \ During subsequent checks, we will look for orders between the timestamp of the last synced order and the current time. If there are any new orders, we will update the database with the timestamp of the latest synced order. \ \ This process will be repeated every 15 minutes to ensure that no orders are missed. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.edgetag.io/crm-connections/shopify.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.