Configuration

Now that the basic onboarding is complete, let's see for which use case we need CRMs

CRM Config

We need to add Shopify, BigCommerce, WooCommerce, or Salesforce CRM on EdgeTag to determine new_customer value on the Duel payload.

This step can be ignored if new_customer is not a desired property for your implementation

Duel Payload

{
  "order": "190315",
  "customer_id": "884e70d0-54b5-436d-93ba-8f01c11ec2fa-1755068111739",
  "new_customer": true,
  "date": "2025-08-19T17:14:35.759Z",
  "total": 20.5,
  "total_gross": 20.5,
  "currency": "USD",
  "email": "[email protected]",
  "promo": [
    "OFF20",
    "BONUS150"
  ],
  "affiliate": ""
}

Profitability Plugin

We need this plugin to send the net amount as the total after deducting promo and shipping costs.

Without this plugin, the total and toal_gross values will be the same.