Onboarding

Listrak channels provide a easy setup using API credentials to link your Listrak account with EdgeTag. This connection allows your site to stream events and sync contacts with Listrak for enhanced email marketing automation. Let's walk through the setup process.

Add Channel

To add a channel, begin by entering the channel's name. We recommend choosing a name that clearly describes the channel you are adding. This will assist with debugging if any issues arise. Once you have entered the name, you'll need to obtain API credentials from your Listrak account.

Get Email API Integration

Navigate to Listrak Integrations > New Integration and locate the Email API section. Click the "Integrate" button under Email API to begin setting up your email integration.

Enter a descriptive name for your integration in the integration name field. Check the List, Contact, and Disable IP Address Whitelist options to ensure proper functionality, then click Save to create the integration.

Once the integration is created, you'll see the generated credentials on the integration page. Copy the Client ID and Client Secret from this page.

Paste the copied Client ID and Client Secret into EdgeTag's corresponding Email Client ID and Email Client Secret fields respectively.

Get Cross Channel API Integration

Return to Listrak Integrations > New Integration and locate the Cross Channel API section. Click the "Integrate" button under Cross Channel API to set up your cross-channel tracking integration.

Enter a descriptive name for your cross-channel integration and check the Disable IP Address Whitelist option to allow EdgeTag to communicate with your Listrak account, then click Save to create the integration.

After the integration is successfully created, copy the generated Client ID and Client Secret from the integration details

Paste the copied Client ID and Client Secret into EdgeTag's corresponding Cross Channel Client ID and Cross Channel Client Secret fields respectively.

Get List ID

Navigate to Dashboards > Email Dashboard and locate the Lists dropdown at the top left corner of the dashboard. Click on the dropdown and select the appropriate list where you want to add your contacts.

Once you've selected your target list, look at the browser URL bar to find the ListID parameter. Copy the ListID number from the URL (for example, 345039).

Paste the copied ListID into EdgeTag's List ID field to complete the list configuration.

For optimal tracking performance, you may need to configure custom events in your Listrak account. These events ensure reliable data collection even when ad-blockers prevent standard tracking. Follow the detailed steps in our configuration guide to set up the required custom events.

Click "Save & Deploy."