Onboarding

Onboarding requires LiveIntent to provide you with the following three pieces of information to fill out the provider form:

• App ID - The ID that identifies your account where purchase events will be sent.

• Access Token - authentication token used by EdgeTag's server when sending events to LiveIntent. It should not be kept or shared publicly.

• Pixel ID - this is the pixel identifier used for tracking and attribution within the LiveIntent platform.

Please contact your customer representative at LiveIntent to obtain these credentials.

Add Channel

To add a channel, begin by entering the channel's name. We recommend choosing a name that clearly describes the channel you are adding. This will assist with debugging if any issues arise. Once you have entered the name, App ID, Access Token, and Pixel ID, you can enter them in the form and click Save & Deploy.

Once the channel is saved and the tag deployed, Purchase events should start flowing to your LiveIntent account automatically. Events will only be sent when the LiveIntent SDK is not detected on the website (typically when blocked by ad-blockers), ensuring reliable conversion tracking.